ID: IRCNE2014052200
Date: 2014-05-26
According to “ZDNet”, Apple has acknowledge an iMessage design flaw that prevents former iOS users from receiving SMS messages when they leave the ecosystem and forget to disable iMessage before doing so.
The iMessage problem is caused when iOS users switch over to a different ecosystem — such as Google's Android operating system — without turning the iMessage service off first. The problem stems from the ability of iMessage to send messages via Wi-Fi and Apple servers rather than as a standard SMS sent via a wireless carrier. It saves users network costs but causes the bug due to confusing miscommunication in the software if iMessage is left operational and a phone number is still recognized as linked to an iPhone.
Texts to these users from other devices are therefore never delivered, and are left floating in the iMessage cloud instead, as the iMessage protocol is still used for numbers no longer linked to an iPhone.
In a statement to Re/code, the iPad and iPhone maker commented:
We recently fixed a server-side iMessage bug which was causing an issue for some users, and we have an additional bug fix in a future software update. For users still experiencing an issue, please contact AppleCare.
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